The BBC has received more than 18,600 complaints about the use of a racial slur in a TV news report. The N-word was used in a report about a racially-aggravated attack in Bristol, broadcast by Points West and the BBC News Channel last week. The corporation has since defended the use of the word, but accepted it caused offence. Broadcast regulator Ofcom said it received 384 complaints about the report. In its fortnightly bulletin, the BBC said it had received 18,656 complaints about the incident by Sunday 2 August. That makes it the second-most complained about incident since the BBC began using its current system in 2017.